Shipping policy

DELIVERY TIMES

ACS - GREECE

From the moment your order has been prepared in our warehouse and handed over to the courier, the following delivery times apply*:

  • Mainland destinations: Delivery within 3-5 working days
  • Remote areas: Delivery within 4-6 working days

*Due to extraordinary conditions, such as Black Friday promotional periods, courier delivery times may increase up to 15 working days (Monday-Friday).

IMPORTANT NOTE

Orders that have been prepared in our warehouse and handed over to the courier, but are delivered during public holidays, Black Friday sales periods or seasonal promotional periods, may experience extended delivery times due to increased shipment volume.
You may contact the courier company directly to receive updated information regarding the delivery date of your order.

Shipping Costs - ACS Greece

  • For orders within Greece below €45, shipping cost: €2
  • For orders within Greece of €45 or above, shipping is FREE

 

ACS - CYPRUS

Delivery of orders to Cyprus is usually completed within 12-15 working days.

*Due to extraordinary conditions, such as Black Friday promotional periods, delivery times may increase up to 20 working days (Monday-Friday).

IMPORTANT NOTE

Orders delivered during public holidays, Black Friday sales periods or seasonal promotional periods may experience extended delivery times due to high shipment volume.

Shipping Costs - ACS Cyprus

  • Shipping cost to Cyprus: €6
  • For orders to Cyprus of €100 or above, shipping is FREE

 

BOXNOW - GREECE, CYPRUS & BULGARIA

  • Mainland destinations: Delivery within 2 working days
  • Remote areas & Cyprus : Delivery within 2-3 working days
  • Bulgaria: Delivery within 3-4 working days

*Due to extraordinary conditions, such as Black Friday promotional periods, courier delivery times may increase up to 4-5 working days (Monday-Friday).

IMPORTANT NOTE

Orders that have been prepared in our warehouse and handed over to the courier, but are delivered during public holidays, Black Friday sales periods or seasonal promotional periods, may experience extended delivery times due to increased shipment volume.
You may contact the courier company to receive updated information on the delivery date of your order.

Shipping Costs - BOX NOW

Greece

  • Orders below €45: €1.60  shipping 
  • Orders from €45: shipping is FREE

Cyprus

  • Orders below €100: €5  shipping 
  • Orders from €100: shipping is FREE

Bulgaria

  • Orders below €45: €4.5  shipping 
  • Orders from €45: shipping is FREE

 

Order Dispatch Notification

Once your order has been prepared and handed over to the selected courier, you will receive a notification email including your tracking number.

Before submitting your order, an estimated preparation and courier handover time is displayed in your shopping cart.
Similarly, the order confirmation email you receive includes the same information, providing you with an estimated overview of preparation times.

Disclaimer

The stated delivery times are not binding. The company bears no responsibility for delays or inability to deliver due to force majeure (e.g. extreme weather conditions, strikes, etc.). Delivery of your order may be delayed or cancelled. In such cases, we will make every effort to contact you promptly via email using the details provided during checkout. The company bears no responsibility if communication is not possible (e.g. incorrect or incomplete contact details).

Orders are delivered upon the recipient’s signature. Each delivered product must be checked by you. Any reservations must be noted on the courier’s delivery slip (such as partial or total damage). Otherwise, receipt of the parcel is considered unconditional, and no subsequent claim or complaint regarding the condition of the packaging will be accepted.